I highly recommend the greenhouse eatery may it be lunch, dinner or your wedding. Great food and staff. We recently got married there and it was an unforgettable day. The communication from querying to get married there to after the wedding was great. The staff are amazing, particularly Elizabeth who from day one displayed experience, reliability and willingness for us to have our dream wedding. On the day she was amazing with her control of staff, situations and the running of the day. I felt very comfortable to call about even the smallest concern but nothing seemed an issue. They were willing to work with our budget and number of guests. We had a trial dinner and a rehersal which was very comforting. They set everything up for me so i didnt have to stress and it looked amazing! Very impressive! The day was extremely hot and the staff made sure everyone was looked after and took guests in the golf carts to the ceremony locations if they were unable to walk the distance. We were looked after with beverages during the photo shoot and guests were taken back to the air con for nibbles. Through out the evening everyone commented on the staff remembering people's names and drinks. I particularly enjoyed going to the bar to order and they would then find me to give me my drink. Very attentive! Thank you so much for all your help!
So tonight we gave The Greenhouse another ago and I must say we had a completely different experience to the one below, the customer service was amazing, the food was fantastic and the atmosphere was perfect. Everyone in the restaurant appeared to be very happy and they all seemed to be regulars. It was just like the first we we went!
I would like to say a huge Thank you to both James and Elizabeth for taking on my below feedback and going out of their way to contact me personally and make things right. It was a very refreshing experience and I will be recommending this establishment to friends. I can now positively say we will definitely be back.
Thanks again
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After much thought I have decided to give you feedback from our dining experience on Saturday night. We had been to your restaurant previously and had a fantastic time, the menu, food and service was amazing, we could not fault you one bit. Saturday was my and my husbands 12th wedding anniversary so we decided to revisit your establishment with our family members, unfortunately this time we did not have the same experience, we were very disappointed that the menu had significantly decreased, the food was not at the same standard as prior and the atmosphere was definitely not the same. We also noticed that there had been a significant price rise, we had 4adults and 2 children, no entrees or dessert and paid $175 and that was with the 25% discount. I try not to be a negative person, however my hope in letting you know this will hopefully help you retain some customers. I wish you all the best in bringing your restaurant back to what it once was.
We had a lovely lunch celebrating our Mums birthday, Mum and Dad loved their Local Dark beer battered fish, my favourite was the Pumpkin and Feta Arancini Balls. Make sure you leave room for the Dark Chocolate fondant dessert. 😊
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